Shipping and Return Policies

SHIPPING / ORDERING
FREE STANDARD SHIPPING OVER $99.00!

We offer everyday FREE Standard Shipping on all orders over $99.00 before tax.

Youth and Lashes understands the need to get your lashes immediately! This is why we ship every single working day! Our hours of operation are Monday through Saturday from 9AM-5PM Central Time Zone. We will do our best to get your products to you at your earliest convenience, but if your order has not reached you within 7 days of processing, please email us shop@youthandlashes.com with subject line: ORDER NOT RECEIVED. Please include your order number and transaction ID number so we can expedite any issues!
No shipping to P.O. Boxes, FPO, APO address and Shop & Ship Address

OFFERS AND PROMOTION CODES
To take advantage of a special promotion, you must be LOGGED IN and enter the promo code in your Shopping Bag BEFORE Checkout. The offer will be automatically applied when you enter the appropriate information. Offer codes are case sensitive and should be entered exactly as they appear. Only one offer code may be used per online order and they don’t apply to items that are already discounted.
Please read the details associated with each promo code carefully for valid offer period and restrictions. Promo codes are valid only at youthlasheswholesale.com.

PAYMENT OPTIONS
www.youthlasheswholesale.com accepts MasterCard, Visa, Paypal and cash on delivery.
Email is not a secure method of transmitting credit card information, so please do NOT send us any credit card information via an email.

SAFE SHOPPING GUARANTEE
When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.

ORDER CONFIRMATION
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information

ORDER CANCELLATION
Order cancellation requests will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched. Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or cancelled.

MAXIMUM PURCHASE POLICY
The product and services available on our website, including any samples, are for personal use only. As such, customers are only allowed to purchase the maximum quantity per order and are not allowed to purchase again for two weeks. Orders will be canceled if they violate this rule.

RETURNS / EXCHANGES
All sales are final. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please do send a photo with the damaged good to us at shop@youthlasheswholesale.com with the subject line: DAMAGED, and include your order number.
Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items.
Damages from shipping, we will need to be reviewed and we cannot guarantee this will resort to replacement of product.

QUESTIONS OR COMMENTS?
Please feel free to contact us via email at shop@youthlasheswholesale.com. Please have your order number mentioned so we can better assist you.